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  • What's the difference between Classic and Premium Lashes?
    Classic lashes are more thick & bold, laid single extension on each lash, whereas Premium lashes give you more soft and fluffy volume, created by adding fans of two to three synthetic extensions to each of your natural lashes. You can choose the thickness, length or the curl-types upon consultation. Every eye shape is different. Whether it's Classic or Premium sets, we proudly only use high-end quality bonding agents, eyepatches and lashes that were manufactured in South Korea and Japan. It lasts longer and reduces discomforts during and after the treatment.
  • Do I need a patch test before the extensions/lash perm?
    For Lash Extensions, No. The bonding agent will be applied on your lashes and doesn't touch the skin during the process. But if you have hyper-sensitive skin allergy history, you are more than welcome to pop in for a patch test 24 hours prior to the treatment. For Lash Perm, If you ever have had hair perm done and had no allergic reaction, then patch test is not needed. But if you are planning to get Lash Tint or Brow Tint done for the first time, we would suggest a patch test 24 hours prior to the treatment.
  • What is it that makes Jinny Lash Extensions different?
    Did you know that lash extensions were hardly known in the UK until Jinny Kim from South Korea introduced the one-by-one lash extension technique to London in 2003, more than 20 years ago? This technique quickly gained fame among celebrities and royals, making its way into numerous magazines. Jinny's success led to the creation of JinnyLash, a brand that has expanded from Kingston to central locations like Selfridges in London, Birmingham, and Manchester. Jinny Kim has also trained over 1,500 technicians not only in the UK but also in the Middle East and Asia in the art of lash extensions. In 2023, despite the thousands of lash extension salons offering lower-cost services, Jinny Beauty stands out. We're committed to using top-quality Korean lashes, tools, and techniques for exceptional results. Our dedication to quality has earned us a reputation as a leader in the field, even in a competitive market. Experience the Jinny Beauty difference today!
  • What's the difference between Half-set and Full-set?
    The main difference is the amount of the lash extensions applied and the time it takes! Generally, we all have roughly 90 to 160 lashes on the upper lid of our eye. With half-set, from 30 to 45 lash extensions will be applied and it only takes half an hour. Most clients who like the natural look that go for the half-sets. Whereas, the full-set, there will be double the amount. 70-80 lash extensions will be done and it takes about an hour. You will love it if you are looking for more distinctive definition eye make up looks. Also, a perfect option if you need a glam-up before a big day, like a wedding or a party.
  • How often should I come for the Infills (Top-ups)?
    We would recommend within 6 weeks from the first extensions. But, of course, everyone's natural lash cycle is different. Everyone has different ways of maintaining them too. Some people hardly lose any lashes while some are losing half of the extensions already in the same period of time. Infill sessions includes lash shampoo, the removal of the out-grown extensions (that are likely to twist and turn) and filling the gaps to maintains the original look that you achieved at the initial treatment. So whenever you feel you need to come in for the infill, feel free to book yourself in!
  • What is Lash lift (Lash perm)?
    It’s a semi-permanent treatment that gives your natural eyelashes a dramatic curl and lift, making them look longer and fuller. Lash lift (Lash perm) is a treatment that uses a special perm solution to lift and curl your natural lashes. The process involves applying a silicone shield or pad to your eyelids to hold your lashes in place. Then, a perm solution is applied to your lashes, which softens and relaxes the hair follicles. After that, a setting solution is applied to lock the lashes into their new shape. The entire process takes around 45 minutes to an hour and can last up to 8 weeks. Not only is it safe and effective, but it’s also a great alternative to lash extensions. However, it’s important to choose a certified and experienced technician to perform the treatment to ensure that you get the best results possible.
  • What should I do after getting lash extensions done?
    After getting eyelash extensions, it is important to follow proper aftercare to ensure their longevity and appearance. Here are some tips to follow: Avoid getting your eyelash extensions wet for the first 24 to 48 hours after the procedure. Be gentle when washing your face, and avoid using oil-based products or makeup removers on the extensions. Avoid touching or rubbing your eyes. Avoid using a sauna or steam room for the first 48 hours after the procedure. Brush your extensions with a clean spoolie brush daily to keep them looking neat and tidy. By following these aftercare tips, you can help ensure the longevity and appearance of your eyelash extensions.
  • Can I do the Lash Perm and Lash Extensions on the same day?
    It is not ideal to get both Perm and Extensions at the same time. It might be just too much for your natural lashes. If you are planning to get them done both for the optimal result, we would recommend minimum 3-7 days gap between the treatments.
  • How long do the eyelash extensions last?
    They last about six weeks. Because extensions are attached to the lash itself, they last as long as the natural growth cycle of your own lashes. After your appointment, it's important to follow the aftercare instructions provided by your technician. Some tips to keep in mind include avoiding getting your lashes wet for the first 24 hours, avoiding oil-based products, and not rubbing or pulling at your lashes. Unintentional irritation on the lashes happens a lot while you are asleep. Try to sleep on your head. Our senior lash tech, Eden, recommends brushing gently through your lashes with a dry spoolie brush every morning.
  • What if I don't know what suits the best for my eye shape?
    No problem! That's why we are here for you. Book in for either Classic or Premium Full-Set and let us know you need a consultation to decide the type of lashes and the styles. We don't charge extra for consultation or switching for a half-set on the spot even though you booked a full-set.
  • What is the benefits and downtime after a micro-needling treatment?
    Benefits : Micro-needling treatments are effective in increasing collagen production and allowing active ingredients to penetrate the skin, which regular skincare products cannot achieve. This treatment significantly reduces fine lines and wrinkles, as well as minimising enlarged pores caused by acne or age. Aftermath: Skin reactions after micro-needling vary by individual, but typically the skin will appear pink or red for around 8-24 hours. The redness may last up to 2 days after treatment. Mineral-based makeup can be applied 24 hours after treatment, and most people can return to their normal activities. Other possible reactions after treatment include tightness and slight flaking. Within 7 days, the skin should return to normal and appear more radiant and rejuvenated. Micro-needling treatments have two key benefits: they effectively stimulate collagen formation and provide a clear channel for active ingredients to be absorbed through the surface of the skin. This cannot be achieved with normal skincare products.
  • Is micro-needling painful?
    Microneedling treatments are relatively pain-free, with a light vibrating sensation and light pressure applied to the skin. If you are likely to have a low pain tolerance, we can apply numbing cream to the area prior to the treatment and leave it on for 20-30 minutes.
  • Is the peel treatment painful?
    You may experience a slight tingling or prickly sensation on your skin, which may vary depending on your individual skin type.
  • What is micro-needling treatment?
    Our Microneedling treatment is a great option for a variety of skin concerns. Microneedling works to tighten, lift, and rejuvenate the skin while allowing for deeper penetration of active ingredients to address specific skin issues. This technology uses vertical microchannels to deliver treatment in an almost pain-free manner. Each client receives customised treatment tailored to their unique skin concerns with adjustable depths and speeds. We use Juliette Armand AMESON mesotherapy, a high-end skincare line from Greece, to provide superior results (performed by a highly skilled and experienced beautician). We can offer even more tailored and enhanced results by combining Microneedling with other treatments such as chemical peeling, mesotherapy, skin booster, dermabrasion, and radio frequency.
  • What is Oxygen Therapy? (Oxygen Facial)
    OXYGEN THERAPY > Ideal for anti-ageing and skin rejuvenation > An instant plumping out the lines and wrinkles A lovely rejuvenation treatment for ageing skin. As the skin ages, oxygen levels in skin cells decrease, resulting in a loss of elasticity and the formation of lines and wrinkles. Crystal Clear Oxygen Therapy replenishes lost oxygen and the active ingredients in the serum restructure the skin, visibly plumping out the lines and wrinkles. Injection without the needle using our high-pressure oxygen in a close circuit environment to push our action-packed serum bubbling with cell-energising extracts into the skin. The Oxygen Serum is pumped into the skin using a hand held Oxygen jet, delivering oxygen and skin restructuring actives, where the skin’s health, elasticity, and firmness begins. Finally, an Intense Hydrating Mask is applied to rebalance and calm the skin, which visibly helps to reduce lines and wrinkles by up to 40%. This unique action plumps the skin from the inside out and regenerates lacklustre complexions. Crystal Clear Oxygen therapy offers an immediate anti-fatigue effect whilst effectively addressing a whole host of common skin concerns. The results are immediate but oxygen therapy continues to work long after the treatment, stimulating cell regeneration. Oxygen Therapy is also fantastic for acne conditions due to the anti-bacterial effects of the serum used. Potential scarring is reduced and the build up of bacteria within the skin is diminished. Who It Is For? Oxygen Therapy treats a vast array of skin concerns from Acne management, Rosacea along with offering an intense anti-ageing treatment that plumps the skin from the inside out. Crystal Clear Oxygen Therapy is a sophisticated and clinically proven treatment that delivers pulsed oxygen and skin restructuring actives where skin health, elasticity and firmness begin. The result is dramatically rejuvenated skin with visibly reduced lines and wrinkles!
  • What is K-Beauty Special Treatment?
    As specialists in Korean aesthetics, we take immense pride in presenting our K-Beauty Facial, a seamless fusion of expert technique and premium formulations. Immerse yourself in the epitome of Korean skincare excellence with us! Our salon-grade Korean products enhance your experience, providing exceptional results. Defining Jawline: Through the skilled application of Korean massage techniques and specialised tools, you'll witness a remarkable transformation in skin texture and the contour of your jawline, leaving it more refined than ever before. Hydrafacial & Glow: This treatment, also referred to as AquaPeel in South Korea, focuses on unclogging pores using the Hydrafacial machine paired with an AHA solution. Feel the soothing rejuvenation and embrace your natural glow. Ultimate Anti-Ageing: Our Korean Micro-Current machine, along with Jinny’s signature firm Korean facial massage stimulates collagen production, resulting in visibly renewed skin elasticity. Experience the transformation! Acne Care & Soothing: For sensitive and acne-prone skin types, we provide the extra care and attention you need. Discover the gentle yet highly effective soothing and revitalisation your skin deserves. Explore Our Services: - Gentle Deep Cleansing - Jinny's Signature Korean Facial Massages - Crystal Clear Oxygen Facial for Fine Lines - Micro-Current Face Lifting (CACI) - Relaxing Korean ION Galvanic Treatment - Nourishing Korean Modelling Mask with Serum - Pampering Neck & Shoulder Massage (Included in 60-minute & 70-minute sessions) Unleash the radiance of your skin with the authentic essence of K-Beauty. Your journey to impeccable skin begins here!
  • What is CACI Facial Treatment? (Non-Invasive Facelift)
    CACI is a micro-current facial toning therapy, which is a non-surgical solution for face lifting. Effective for reducing fine lines, wrinkles, lifting droopy jawline and hooded eyes. What is CACI for? As we grow older our facial muscles naturally start to lose tone and elasticity. Genetics, lifestyle, weight fluctuation and environmental factors can all influence the rate and degree to which our muscles will lose their tone. Micro-current therapy was originally developed as a medical application to treat facial palsy and muscle tone was restored by applying tiny micro-current electrical impulses to the affected muscles. Today this proven technology is now available in thousands of aesthetic clinics as a painless cosmetic treatment and is commonly referred to as “facial toning” or “the non surgical face lift”. What should I expect during the treatment? During each 1 hour treatment session all 32 facial muscles are gently manipulated and re-educated by a trained therapist using a series of precise movements. It is a pain-free treatment. You might feel a slight tingling sensation. Soft cotton tipped wands are used on the face to transmit the micro-current energy to the facial muscles to restore tone and elasticity. How often should I come in for the treatment? Results are visible after the very first treatment. Eventually the renewed elasticity of your skin will go back to how it used to be before treatment. Therefore, a course of twelve treatments is generally recommended and a monthly top-up treatment is recommended to maintain results.
  • What is Microblading?
    Microblading is a cosmetic technique that involves using a small handheld tool to create natural-looking eyebrow hair strokes. This technique has become increasingly popular due to its semi-permanent solution for thin, sparse, or non-existent eyebrows. During the procedure, Jinny uses a small blade to deposit pigment into the skin, creating the shape of natural brow hairs. Depending on factors such as skin type, lifestyle, and aftercare, the results can last from one to three years. When it comes to semi-permanent procedures, it's important to choose a qualified and experienced technician. Jinny, who has been performing semi-permanent make-up for over 25 years, is a reliable choice for this procedure.
  • What do I do after getting microblading?
    Aftercare for microblading is essential to ensure the best possible results. Here are some tips to follow: Avoid getting your eyebrows wet for the first week after the procedure. Apply a thin layer of ointment or aftercare cream to your eyebrows twice a day for the first week. Avoid touching or scratching your eyebrows. Avoid sun exposure and tanning beds for at least two weeks after the procedure. Avoid swimming or sweating excessively for the first week. By following these aftercare tips, you can help ensure the longevity and appearance of your microbladed eyebrows.
  • I'm pregnant. Can I get a Hollywood/Brazilian Wax?
    Yes, absolutely. This treatment is pregnancy-safe.
  • What’s the difference between a Hollywood wax and a Brazilian?
    While a Hollywood wax removes all hair in the area, front and back, a Brazilian leaves a neat strip of hair at the front.
  • Does Bikini Wax hurt?
    If you’ve ever waxed your legs, the pain’s about the same. Our technicians at Jinny's are experienced and trained to work quickly with techniques that minimise pain and discomfort.
  • Can I shower after a Hollywood/Brazilian wax?
    Yes. Even right away is fine! As long as the water’s not too hot, it will be okay. Since waxing works the same as a strong exfoliant on your skin, make sure you don't scrub the area on the day or the day after the wax.
  • What type of wax do you use for waxing?
    We only use Hot Wax (aka Soft Wax) for all waxing.
  • What should prepare before waxing?
    Make sure your hair’s at least a half-centimetre long. (that’s generally at least three weeks’ growth) so the wax has something to grip. That's why we don't recommend it if you’ve recently shaved – wax can’t pick up hairs that are too short. It’s also worth exfoliating regularly – but not on the day of your treatment – to loosen any trapped hairs.
  • How long will a Hollywood wax last?
    Your first wax is likely to last about three weeks. However, waxes do get more effective the more often you have them, and regular waxing can give results that last up to six weeks.
  • Do you accept walk-ins?
    Yes, we do. However, we recommend to pre-book so that you don't have to wait in the lounge too long as our slots gets pre-booked most of the time.
  • Should I ring you to book in?
    It's up to you! It'd be ideal if you book in on our website via booking page since you can get an instant confirmation, but you are more than welcome to ring us during the open hours! (9:30am-6:00pm, Tuesday-Saturday)
  • Can I pay by card or are you cash-only?
    We have no preference. It's completely up to you! We take card, includes AMEX. You can also pay by cash, too. You can also pay by Paypal if you book on our website at the end of the booking process.
  • Can I obtain a physical copy of the gift card?
    Certainly! If you'd like a tangible gift card, you can pick it up at our New Malden salon. To ensure a delightful presentation, please contact us in advance. Visit us during our operating hours, and we'll have your beautifully prepared physical gift card ready for collection.
  • Is there an expiration date for the gift cards?
    Gift cards are valid for one year from the date of purchase. It's important to use the gift card within this timeframe. In exceptional circumstances with a valid reason, we may consider making an exception. Please reach out to us in such cases, and we'll do our best to assist you.
  • Can the recipient use the gift card for online bookings?
    Absolutely! When booking online, just use our "Instant Booking" feature on the website. Simply mention that you'll be using a gift card during the process. If you prefer booking over the phone, it's just as easy – provide your name and let us know you'll be using a gift card. We'll take care of the rest!
  • Can I surprise someone with a gift card?
    Absolutely! If the recipient is planning to visit our salon for treatments or is a regular customer, we welcome surprises! Once you've made the purchase, we'll have it recorded. When the person comes in for a relaxing treatment, we'll happily surprise them at the check-out, letting them know that it's already been taken care of. It's a lovely way to make their experience even more special.
  • Can I customise the gift card with a personal message?
    Yes, you can personalise your gift card with a custom message during the online purchase process. Look for customisation options before finalising your order.
  • Can I gift it to myself?
    Certainly! Simply provide your name and email address during the purchase. This way, the gift card will be associated with you and can be used as credits at any time for both treatments and in-store product purchases. It's a convenient way to treat yourself whenever you're ready.
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The Jinny Beauty Difference

Experience the power of K-Beauty at Jinny Beauty! Our family-owned salon has been delivering original K-Beauty in London since 2003 at the very same place. Enjoy our quality facial and body massage treatments, and get the best lash extension services in town. Book an appointment today!

We are at:

71 Kingston Road,

New Malden. KT3 3PB

020 8949 6006 / 020 8949 9292

09:30am - 06:30pm (Tue- Sat) 

09:30am - 07:30pm (Thursday)

info@jinnybeauty.co.uk

Instagram DM : @jinnybeauty_london

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